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We do our absolute best to deliver excellent service every day. If you feel you’ve received less than excellent service please tell us…..and we’ll refund your ticket!
Whakamax is a locally owned and operated business, and as the only cinema in town we share a strong connection with our customers and the community. We're the only place to escape into a world of romance, action, adventure, and humor on the big screen. We're the only place to share the treats you love with best mates, family, and loved ones, from fresh popcorn to lollies, coca cola to coffee, or Belgian waffles to a glass of wine. So at Whakamax, we’re always part of the experience, part of the magic, part of making the occasion.
In every way possible, we aim to create a sense of community. We ask our customers what movies they want to see, and value their feedback on movies they have seen. We enable community benefit, such as fundraiser screenings and giving back to local organisations. We appreciate and reward loyalty with a range of member benefits through our Loyalty Club.
Through it all, we welcome all our customers — holidaymakers included — as part of the Whakamax whanau.
The name says it all! Delicious freshly baked Belgian waffles, the best coffee in town, free WiFi, and great service making it the perfect place to share a treat and spend time with family and friends.
We are grateful for the support of our community and as a gesture of our gratitude we like to give back to the community. We have an active sponsorship program that is aimed primarily at the youth of today.
If you are a youth focused organisation, sporting or cultural team, or education provider, please contact us to see how we can assist.
Did you know we offer special discount packages if you're bringing a large group to the movies? Email manager@whakamax.co.nz to book in your school or team visit.